Please confirm your address for your Appliance Recycling appointment.

If this is incorrect, please click the Back button to enter the correct address.

Thank you for taking the next step in helping make Michigan cleaner and more energy efficient by scheduling your appliance recycling appointment. By donating your rebate to one of the following nonprofits, you can help make a difference in the lives for many Michigan families.

By selecting a nonprofit, you agree to donate the full amount of your appliance recycling rebate. To change this selection after the appointment is scheduled, please contact 866.796.0512. Please note that we cannot issue refunds after the pick-up has been completed.

Please select an option below to continue:

Thank you for joining the wait list for DTE's Home Energy Consultation program. We look forward to scheduling your appointment soon and helping you learn how to save more energy in the future. Once an appointment becomes available in your area, a member from our Energy Efficiency Team will contact you to schedule your appointment.

Assessment Information:
Waitlist Confirmation Number:

If you have any questions, please contact our Energy Efficiency Team at 866.796.0512 and provide them with your wait list confirmation number.

Thank you for joining the wait list for DTE's Appliance Recycling program. We look forward to completing your Appliance pickup. Once an appointment becomes available in your area, a member from our Energy Efficiency Team will contact you to schedule your appointment.

Assessment Information:
Waitlist Confirmation Number:

If you have any questions, please contact our Energy Efficiency Team at 866.796.0512 and provide them with your wait list confirmation number.

You have successfully been placed on the SmartCurrents thermostat installation appointment waitlist. We will contact you by email if additional appointments become available.

Waitlist Confirmation Number:

If you have any questions, please don’t hesitate to email us at SmartCurrents@dteenergy.com or call us at 833.627.2300.

Hello  ,

Thank you for scheduling your Home Energy Consultation appointment.

• Our records indicate that the following appointment has been cancelled

  APPOINTMENT CANCELLED

  Confirmation Number:

  Address:

  Contact Phone Number:

  Scheduled Date:

  Scheduled Time:

Changes to this appointment can be made up to 72 hours ahead of the scheduled appointment time. If the appointment is within 72 hours and a change is needed, please call 866.796.0512 to speak to a customer service representative.

Ahead of your appointment, please note the following:

• Our Energy Specialist will have proper DTE Energy identification to present to you before entering your home.
• An adult, 18 years or older, must be present during the time of the consultation.
    -  The adult will be required to sign a consent form, giving our Energy Specialist permission to conduct the consultation.
• For safety purposes:
  • Secure all pets in an enclosed area
  • A clear and safe pathway, both inside and outside your home must be provided. Otherwise, our Energy Specialist may reserve the right not to proceed.
• You will receive a call from our Energy Specialist on the day of your appointment. The call will be made from a cell phone to provide you with the estimated time of arrival.
    -  We ask that you please keep your phone on hand and check for any voicemail messages should you happen to miss the call.
• To keep you and our employees safe, we require all DTE energy specialists to undergo daily health screenings. This ensures that our energy specialists are not exhibiting any symptoms of COVID-19 before beginning the workday. In the instance where the health screening identifies COVID-19 symptoms we may need to reschedule your appointment. We apologize for any inconvenience this causes and we will contact you by phone and email as soon as possible to reschedule.

Sincerely,

DTE Energy Efficiency Support Team

Customer Service: 866.796.0512

Hours of Operation: Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

Hello  ,

Thank you for scheduling your DTE Energy Appliance Recycling appointment.

Changes to this appointment can be made up to 48-hours ahead of the scheduled appointment time. If the appointment is within 48-hours and a change is needed, please call 866.796.0512 to speak to a customer service representative.

Ahead of your appointment, please ensure your appliance is ready for pick-up:

• The refrigerator or freezer must be clean, empty, defrosted, and in working condition.
• The unit needs to be plugged in and running at least one hour prior to the pick-up crew's arrival.
• The appliance must be disconnected from water lines prior to the pickup crew's arrival.
• Stairway handrails or barriers must be removed prior to appointment, if the unit will not fit through the opening.
• Our Field Crew will have proper DTE Energy identification to present to you before entering your home.
• An adult, 18 years or older, must be present to sign and release the unit at pickup time.
• For safety purposes:
  • Secure all pets in an enclosed area.
  • A clear and safe pathway, both inside and outside your home must be provided. Otherwise, our Field Crew may reserve the right not to proceed.
• You will receive a call from our Field Crew on the day of your appointment. The call will be made from a cell phone to provide you with the estimated time of arrival.
    -  You will likely not recognize the cell phone number. We ask that you please keep your phone on hand and check for any voicemail messages should you happen to miss the call.

Please note a maximum of two (2) visits per service address in a calendar year will be permitted.

• Each appointment scheduled is limited to two large appliances (refrigerator and/or freezer) and two small appliances (room air conditioner and/or dehumidifier).
• To keep the existing appointment and create an additional appointment click on the button below

Sincerely,

DTE Energy Efficiency Support Team

Customer Service: 866.796.0512

Hours of Operation:
Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

Hello  ,

Thank you for scheduling your Energy Bridge Installation in-home appointment on  between the hours of . The Energy Specialist may spend up to one hour attempting to install the Energy Bridge and binding it to your home's smart meter.

Please note the following:

• Your confirmation number is
• Our Field Technician will have proper DTE Energy identification to present to you before entering your home.
• An adult, ages 18+, will need to be present during the appointment, unless we determine, in advance, that it is not necessary that we need to enter your home to complete the install.
• For safety purposes, please secure all pets and ensure there is a clear pathway, both inside and outside your home, near the electrical meter, otherwise, our Field Technician may reserve the right not to proceed.
• You will receive a call from our Field Technician on the day of your appointment. The call will be made from a cell phone to provide you with the estimated time of arrival.
    -  You will likely not recognize the cell phone number. We ask that you please keep your phone on hand and check for any voicemail messages should you happen to miss the call.

If you need to reschedule or cancel your appointment, you can utilize our online tool by clicking the appropriate button below. You will not be able to reschedule or cancel your appointment online within 48 hours of your appointment date, you will be required to contact us directly at 866.796.0512 for any necessary changes needed within this timeframe.

Sincerely,

The DTE Energy Efficiency Team

Hours of Operation:
Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

If you have any questions, please don’t hesitate to email us at SmartCurrents@dteenergy.com or call us at 833.627.2300.

See you soon!

Hello  ,

You have successfully canceled your DTE Home Energy Consultation on  between the hours of . We hope that you will reschedule your appointment soon.

Please feel free to reschedule your appointment to a later date and/or time available. For additional questions, call us at 866.796.0512.

Sincerely,

DTE Energy Efficiency Support Team

Hours of Operation: Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

Hello  ,

This confirms you have successfully canceled your Appliance Recycling Pickup on  between the hours of . We hope that you will reschedule your appointment soon.

Please feel free to reschedule your appointment to a later date and/or time available. For additional questions, call us at 866.796.0512.

Sincerely,

The DTE Energy Efficiency Team

Hours of Operation:
Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

Hello  ,

This message confirms you have successfully canceled your Energy Bridge Installation in-home appointment on  between the hours of . We hope that you will reschedule your appointment soon.

For any additional questions, you may call us at 866.796.0512.

Sincerely,

The DTE Energy Efficiency Team

Hours of Operation:
Mon-Fri: 8:00 a.m. – 7:00 p.m. EST;
Sat: 9:00 a.m. – 4:00 p.m. EST

We’re sorry to hear that you’re cancelling your SmartCurrents thermostat installation appointment. You may reschedule your appointment by clicking the button below. If you have any questions, please don’t hesitate to email us at SmartCurrents@dteenergy.com or call us at 833.627.2300.