Request for Parts and/ or Service
Thank you for contacting WSR Solutions! We look forward to working with you. To assist you in the most efficient and timely manner, please fill out the following form. Please note:
-
Providing an email address will allow us to get you back the information you need the quickest.
-
Once the form has been submitted you will receive a pop up with a repair ID number - this number will be your case file number.
-
You will receive an email and/or a follow-up text from a Customer Service Representative within 24 business hours of submission, and/or a phone call in approximately 48–72 business hours after submission.
-
If you have any questions or issues with submitting the online form please see our chat option on our website. During business hours there is a live chat representative that can assist. After business hours you can leave a message on the online chat and a representative will answer you promptly the next business day we are open for regular business.
-
We would be happy to locate a technician of ours in your area. Our services are completed at your home and the tech service call fee begins at $185.
-
If you would like a quote on parts or would like us to verify warranty status (We can only verify warranty status on certain manufacturers and/or purchased equipment from certain dealers) a serial number is REQUIRED. WSR Solutions is a third-party nationwide repair company that works with many manufacturers, dealers (both online and local), and VA Centers. We are not the manufacturer, nor are we the dealer that sold you your equipment. We do submit your information to the manufacturer to verify warranty status on parts and/or labor on your behalf.